Shipping/Payment/Returns/Privacy
Return Policy:
In the event that we have sent you the wrong item, received a defective item or one that was damaged during shipping, you may return it for a refund or replacement within 45 days of the date of purchase. In some cases we will accept a photograph by email for a defective product. Shipping charges are non-refundable. To return an item or request a refund, please use our contact us form and we will respond with instructions. Refunds are issued for the PRODUCT ONLY once the product has been received.
Currency: USD
Shipping:
We ship within Canada and the United States.
Canada:
Xpresspost – Delivery=fast, tracking number, insurance up to $100 value
Expedited – Delivery=quick, tracking number, insurance up to $100 value
Lettermail – Delivery=slow, no tracking number, no insurance
USA:
Xpresspost – Delivery=fast, tracking number, insurance up to $100 value
Expedited – Delivery=quick, tracking number, insurance up to $100 value
Light/Small Packet – Delivery=slow, no tracking number, no insurance
We endeavour to ship packages out within 24 hours on weekdays however it may take up to 2 days for your order to ship.
Payment:
Payment is via Stripe – no credit card information is store on this website.
Privacy Policy: